Hospitality

CREATE MEMORABLE GUEST EXPERIENCES WITH DATA-DRIVEN JOURNEYS

Customize every interaction throughout the guest lifecycle through AI-powered playbooks

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Resort
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IMPROVE BOOKING CONVERSION RATES
Loan
BOOST LOYALTY REVENUE
Growth
INCREASE GUEST SPENDING
Hotel
IMPROVE TIME BETWEEN BOOKINGS
Restaurant

BOOST GUEST LOYALTY AND LIFETIME REVENUE

Unite your disparate data into a full customer profile for a better customer experience

Segment customers into AI-created audiences

Craft intelligent journeys for hospitality loyalty

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GET PRE-BUILT playbooks for THE MOST common HOSPITALITY customer engagement needs

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Celebrate life events and loyalty

Boost repeat bookings

Boost repeat bookings

Upsell packages for upcoming guest stays

Upsell packages for upcoming guest stays

Maximize direct bookings

Maximize direct bookings

IEP Hospitality Solution
mature businessman at hotel reception
CLIENT SUCCESS STORY

SUPERCHARGING THE GUEST EXPERIENCE

Learn how one of the world's largest resorts transformed its customer engagement through analytics and personalization.

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PARTNER WITH NGDATA’S CUSTOMER SUCCESS TEAM TO TAILOR NGDATA TO YOUR HOSPITALITY GUEST JOURNEYS

With over 10 years of experience implementing our Intelligent Engagement Platform for the hospitality industry, we ensure your success with a strategic approach that spans four phases

UNDERSTAND YOUR NEEDS

Map your retail banking customer journey and intelligent engagement opportunities for your business goals

DESIGN YOUR SOLUTION

Outline a high-level functional design with data models, playbooks, and the most relevant offers and experiences

CUSTOMIZE YOUR PLATFORM

Leverage pre-built playbooks and custom solutions to build and configure your NGDATA instance for hospitality

VALIDATE AND DEPLOY

We activate your new Intelligent Engagement Platform with ongoing support, maintenance, and solution optimization

Connect with ngdata

Let's discuss your customer engagement needs and explore how you can harness the power of your data

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