TELECOMMUNICATIONS

CONNECT WITH YOUR SUBSCRIBERS THROUGH data-driven digital experiences

Deliver personalized customer journeys for each subscriber to create an omnichannel experience that boosts revenue and loyalty

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Growth
INCREASE REVENUE PER SUBSCRIBER
Smartphones
BOOST BUNDLE UPGRADES
Loan
LENGTHEN CUSTOMER RELATIONSHIPS
Customer Satisfaction
IMPROVE CUSTOMER SATISFACTION
Telecommunications Customers in Store

STAND OUT IN A CROWDED MARKET WITH ai-powered campaign orchestration

Unite your subscriber data into a full customer profile for a better customer experience

Segment customers into AI-created audiences

Craft personalized, intelligent customer journeys for telecom customer loyalty

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GET PRE-BUILT playbooks for THE MOST common TELECOM CUSTOMER engagement needs

Predict and counter customer churn

Predict and counter customer churn

Detect and mitigate technical issues

Detect and mitigate technical issues

Proactively manage spikes in billing

Proactively manage spikes in billing

Bundle offers to increase customer value

Bundle offers to increase customer value

Retail Banking Solution
Man Coffee drinking smartphone
CLIENT SUCCESS STORY

Discover How Bouygues Increased Their Campaign Conversions by 5x

Learn how Bouygues overcame the challenge of managing customer interactions while providing a wide range of services.

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PARTNER WITH NGDATA’S CUSTOMER SUCCESS TEAM TO TAILOR NGDATA TO YOUR TELECOM CUSTOMER JOURNEY

With over 10 years of experience implementing our Intelligent Engagement Platform for telecommunications companies, we ensure your success with a strategic approach that spans four phases

UNDERSTAND YOUR NEEDS

Map your retail banking customer journey and intelligent engagement opportunities for your business goals

DESIGN YOUR SOLUTION

Outline a high-level functional design with data models, playbooks, and the most relevant offers and experiences

CUSTOMIZE YOUR PLATFORM

Leverage pre-built playbooks and custom solutions to build and configure your NGDATA instance for telcos

VALIDATE AND DEPLOY

Activate your new Intelligent Engagement Platform with ongoing support, maintenance, and solution optimization

Connect with ngdata

Let's discuss your customer engagement needs and explore how you can harness the power of your data

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