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Reports

Research Report | Digital Insurance

60% of people would be incentivized to share their usage, behavioral, and lifestyle data for lower premiums.

Digital Insurance Survey Chart

Gain more insights in ‘Can Digital Insurance Deliver Premium Customer Experience?’, our research report based on behaviors and attitudes of more than 500 insurance customers.

Throughout, we look at some of the key drivers of direct-to-customer digital transformation in the sector and analyze what customers expect from their insurance providers today.

We also consider the value of leveraging rich data for better customer experiences in insurance and how providers can future-proof their place in an increasingly digital market with an advanced customer data platform (CDP).

Other Reports of Interest
Reports
Research Report | Banking: Open to Changing Customer Needs
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Use AI to Create the Most Profitable Customer Experience
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Report | IIA Research Brief: How Analytics is Transforming Financial Services
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When you combine relevance with successful personalized communications, people feel less pressure to react to a marketing communication. In fact, most people don’t mind receiving messages if they are responding to their needs and expectations. Timely targeting customers with value-adding information that helps them make decisions and delight them, are likely to build long-term trust in a brand.

 

NGDATA lets you better engage with your customers. Our Intelligent Engagement Platform (IEP) builds sophisticated customer data profiles and drives truly personalized customer experiences through real-time interaction management. With features that go beyond a standard Customer Data Platform, NGDATA boosts commercial success for all clients by increasing customer lifetime value, reducing churn, and lowering cost per conversion.

 

Founded in 2012, NGDATA has its HQ in Ghent, Belgium, and has offices in the USA, Europe, and Asia-Pacific.

 

Customer Engagement     Big Data Analytics    Data-Driven Marketing   Experiential Marketing  Customer Data Platform    Bank Marketing





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